Here’s What Every Esthetician Can Learn from Chick-fil-A

Chick-fil-A made headlines recently with the impeccable customer service of its employee  that I have named “Jolly Jeremiah.” I have said it forever…..Chick-fil-A’s customer service is IMPECCABLE. I almost forget its fast food amidst all the “my pleasures” being thrown around, and employees happy to meet my need for more  lemonade refills and extra Polynesian sauce. For those estheticians that think Polynesian sauce is the CONTINUE READING…

BYM REVIEW: Fillerina-No Needles, No Surgery I AM SOLD

Many of my clients are absolutely obsessed with aging gracefully.  They will pass on costly, invasive, and painful interventions.  They usually come in clamoring on and on about restoring and maintaining volume and minimizing fine lines and wrinkles. They have a bevy of products and love topical, non-invasive, effective treatments that replenish the skin. As an esthetician I love walking CONTINUE READING…

Candace Holyfield Inspires Estheticians to Live Up To Their Potential

I am generally skeptical of most “coaches” I find on Instagram they all seem to have the same goal….to get me to spend money on their program. I have listened and tuned into dozens of free webinars but usually end up  terminate my relationship with these so-called coaches after the webinar. Most of the time I end it after the CONTINUE READING…

HOT READING: Are IV Cocktails Safe? The Truth About Tattoos and the Skin, Plus More

You’re exfoliating, extracting, masking and being a busy skincare boss but you still want to keep up with what’s going on in the world of beauty. I get it and I got you covered. Every Friday or Saturday I share my fave internet reads from the week. Here’s your weekly dose for  March 10, 2018. Just click the CONTINUE READING…

15 THINGS YOU REALLY WANT TO SAY WHEN CLIENTS MISS APPOINTMENTS

Even with the best cancellation policy in place, from time to time a guest will have to call in to cancel an appointment.  Excusable offenses include: ” My water just broke”, “My husbands girlfriend just called “, ” The police just called…they have my son”, ” I am sick…and its contagious”. When these circumstances arise I am usually the most CONTINUE READING…

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